Brief	
SMSA Express tracks shipments by scanning the bar code tracking numbers to record and report the location and status of all shipments through SMSA Express System.
	
Purpose	
Shipment information should be available to answer customers inquires and to prevent service failures.
	
Responsibilities	
All RE required performing scans.
The Area SSC Supervisor is responsible to ensure:
1.	The RE scans all shipments.
2.	Report any scanning problem to the RRM immediately.
	
Guidelines	
Scanning is done to track the shipment, not the paperwork associated with it. All shipment scans are performed on the bar code tracking number of AWB.

Procedure

The following scans are required in SSCs:
1.	Pickup (PUP).
2.	Location Status (LOC STAT).
3.	Miss-sort (MIS). Refer to Operation Policies
4.	Proof Of Delivery (POD).
5.	Hold At Location (HAL).

PUP scan is used to indicate when any shipment enters Company systems. PUP scan include AWB number, service code, destination postal/zip code or routing code.

Responsibilities:
RE is responsible for performing a PUP scan on shipments that are received over the counter in the SSC. If Trackers are not available in the SSC, the RE should ensure that the line-haul did PUP scan before leaving the SSC.

Refer to Operation Policies